2016 Customer Advisory Meetings Held by Saab in Vancouver
June 30, 2016
From May 25th to May 27th, 2016, Saab Technologies Ltd. hosted its annual KleinPort Customer Advisory Group (CAG) meetings and Technical User Group (TUG) meetings in Vancouver, Canada. The meetings were timed to precede the International Harbour Masters Association (IHMA) 2016 Congress held in Vancouver the following week.
Many attendees commented on the benefits of collaborating with a community of experts and active users of the KleinPort system as well as sharing common business problems and solutions in the general port management arena. Throughout the events, discussions were wide ranging including cross-port communication in addition to new interfaces and features.
For the first time, both TUG and the first day of CAG were webcasted to customers who were unable to attend in-person. Saab was pleased with the online turnout, and will continue to offer and improve the webcast experience in the future.
The 2017 KleinPort Customer Advisory Group meetings are planned for Los Angeles, USA with final dates to be confirmed. “This year we had senior customer representatives from Australia, North America, and Europe; our most diverse turnout yet,” said Peter Behrendt, Saab Technologies’ Managing Director. “The engagement of the attendees and the quality of discussion was superb, giving us valuable insight into our customer’s challenges and their visions for their ports.”
Saab Technologies Ltd. is part of the Maritime Traffic Management product area of Saab and a leading provider of Maritime Enterprise Software.
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